Many staff are experiencing issues accessing the website or receiving welcome emails.

Created by Freddy Angel, Modified on Mon, 4 Dec, 2023 at 4:08 PM by Freddy Angel

If you or your staff cannot access our website from work computers, it may be because of your hospital's internet access policies. We suggest contacting your hospitals IT Department or Helpdesk to ensure that there are no barriers to your staff receiving emails and accessing our websites. You can provide them with the following technical information:


Dear IT Department,

Step 2 Education provides us with online education and requires access to freely send email to our staff; either individually or in bulk. To ensure staff can access their website and receive emails, please ensure Step 2 Education is whitelisted.

Relevant information is as follows:

If you need further information, please contact Step 2 Education directly at admin@step2education.com.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article