You can download a copy of a staff member's previously issued certificate - so that means if they have a completion date listed next to their course in your report, they have collected their certificate and you can log in and download a copy. If they haven't passed and collected it though, you'll need to get them to log in themselves to collect it or contact admin@step2education.com for further assistance.
- Log in to our website and click on “view course” for ES02 (or ES06 if you're looking for doctor's certificates). Scroll down until you find “ES02 Certificate”, and click on it.
- Look for "View issued certificates" and click on it. If you manage multiple departments, use the drop-down menu to select the department you are looking for.
Staff who have collected certificates are listed and you can click and download their certificate. From there you can store or print them. 
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